1xbt Privacy Policy
Our Commitment to Protecting Your Information

1xbt collects various types of information from you. This data falls into two main categories — what you provide directly, and what is collected automatically through your use of the platform.

Information provided directly:

• At registration: full name, date of birth, email address, phone number, and password.
• For KYC verification: a copy of your National ID, passport, or driving licence.
• At payment: bank account number, mobile banking number (bKash/Nagad).
• During support interactions: information submitted via support tickets, chat messages, or email.

Automatically collected information:

• IP address, browser type, and operating system.
• Pages visited on the platform and time spent on each.
• Usage data collected from cookies and web beacons.
• Device type, screen resolution, and language settings.

1xbt uses your information only for specific, defined purposes. No data is ever used beyond those stated purposes.

If you do not wish to receive promotional emails, you can opt out at any time by contacting support.

1xbt uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience.

The cookies we use:

• Essential Cookies: To maintain your login session and ensure platform security. Without these, the platform will not function properly.
• Performance Cookies: To understand which pages are visited most frequently and where errors occur.
• Functionality Cookies: To remember your preferred language, theme, and settings.
• Analytics Cookies: To analyze platform usage and improve our services.

1xbt never sells your personal information. However, in certain limited circumstances, data may be shared with trusted third parties:

• Payment Processors: Necessary information is shared with trusted payment gateways to process deposits and withdrawals.
• KYC Provider: Documents may be shared with licensed verification services for identity verification purposes.
• Legal Obligations: Providing data in response to a court order or regulatory authority request is a legal requirement.
• Fraud Prevention: Relevant information may be shared with anti-fraud databases in the gaming industry.

How long your information is retained depends on the type of data and applicable legal requirements.

• Account Information: Retained while the account is active and for a minimum of 5 years after closure.
• Transaction information: Retained for a minimum of 7 years in compliance with anti-money laundering regulations.
• KYC Documents: Retained for up to 5 years after account closure.
• Support contact: Retained for up to 2 years after the issue is resolved.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

Every registered member on 1xbt has the following rights over their own data:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data where there is no legal obligation to retain it.
• Right to Object to Processing: You may object to the processing of your data for specific purposes.
• Right to Data Portability: You may request a copy of your data in a machine-readable format.
• Right to Opt Out of Marketing: You can opt out of marketing communications at any time.

1xbt applies industry-standard security measures to protect your data:

• 256-bit SSL/TLS Encryption: All data transmissions are fully encrypted.
• Firewall Protection: An advanced firewall system blocks unauthorised access.
• Regular Security Audits: Regular audits are conducted by independent security experts.
• Staff Training: All staff receive regular training on data protection.
• Access Controls: Only authorized personnel have access to specific data.
• Data Backup: Regular backups ensure that no data is ever lost.

1xbt is strictly a platform for users aged 18 and above. We do not knowingly collect personal information from minors.

• Age verification is mandatory at registration.
• Age verification is carried out as part of the KYC process.
• If a user is found to be a minor, their account is immediately closed and their data is deleted.

1xbt reserves the right to update this Privacy Policy at any time. If significant changes are made, we will notify you through the following means:

• A notification will be sent to your registered email address.
• A notification will be displayed when you log in to the platform.
• The "Last Updated" date at the top of this page will reflect any changes.

Continued use of the platform after any changes constitutes your acceptance of the updated policy. We recommend checking this page regularly.